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Color Set
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67 686 Comentarios de clientes verificados |
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Not what I requestedThe colour was not what I requested. It was way too dark and a different shade. It was not auburn but a dark brown. Product was nice and my hair did look glossy….just a shame that it wasn’t the colour in requested 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLouise G. - Thank you for your feedback. We're so sorry to hear that your hair colour didn't meet your expectations. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. Please keep your eye out for an email from us shortly. |
Leicht zu handhabenHallo, das color Set ist leicht zu handhaben, die Gebrauchsanleitung sehr genau beschrieben. Das Produkt tropft nicht und Flecken sind leicht zu entfernen. Leider haben meine Haare (aschblond) die Farbe nicht angenommen. Das hatte ich aber auch schon beim Frisör. ☺️ Alles in allem ein Produkt zum weiterempfehlen. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Excellent qualityI just love this hair colour I have used it now for 6 years and I get many compliments about my hair colour even from professional hairdressers. So easy to adjust the shade throughout the year too. My hair is in excellent condition too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color!I was looking for a specific red without violet, Mindy went above and beyond to ensure I got what I was looking for and expecting from a picture I submitted. I love the color and will be getting again! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Hair glowedAs a first pack got the deal of two sets. 1st one was ok, when used second to freshen color turned a bright glowing orange. It was awful 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaleigh D. - Thank you for your feedback. We are so sorry for the confusion, but your first order included two bottles of hair colour for a single application, with a special formula for the roots and one for the ends. We have reached out to you via email to better assist you with this matter. Please keep an eye on your inbox for more details. |
Cancelled subscriptionI have just cancelled my subscription. A very convoluted process to do so. It is hard to find where to even start and it takes around 6 different clicks. Clearly set up to try to trick you into staying which left a very bad taste in my mouth. Also postage of £5.95 is insane - the method they use, Royal Mail 48 Tracked, is £3.55 for this weight. The colours are ok but I have found better at Boots for less than half the price. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma - We’re really sorry to hear about your experience. We never want canceling to feel difficult, and your comments about the process and shipping costs have been noted and shared with our team. We’re glad you found the color okay, though we’re sorry we weren’t the right fit for you. Client feedback helps us continue improving our service and products. |
HaarfarbeTolle Haarfarbe gutes Ergebnis. Alles gut beschrieben. Habe ganz feines graues Haar und die Haare sind wunderschön dunkelblond gefärbt. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Lovely colour.I really like this product and service. It gives a really good colour with shine. My only negative is that it didn't cover the greys at my temples. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColourI went for ash blonde and expected it be be blonder, more brown??? I went by the book, can you send me your colour chart again so I can chose a different shade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracey - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
TerribleSecond time not what I wanted. Color is pink in areas, and bright red in others. Very disappointed. Never buying again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Christine, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |