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Thrilled! Looks so professional.I’d read the positive reviews but the end result was so much better than I’d hoped. I ordered and paid for a colour for just my roots. However I was also sent (completely free) a specially mixed colour to blend and refresh my tired ends. There was lots more in the pretty box that arrived in the post. Free sachets of shampoo and conditioner - these added a real softness and shine to my hair - a free application brush, 2 sets of gloves and even a sticker to pin up the easy to follow instructions to the bathroom door while I mixed and applied my colour. I’ve had so many positive comments from colleagues at work. The colour is definitely very different from off the shelf hair dye. The effect is as good if not better than when I’ve had it coloured in the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Heavenly HazelnutOMG I LOVE this color!! The product itself is so easy to use with everything I needed. But the color is to-die-for!! No joke. I've been playing with color my entire adult life, and I think this is IT! The color is not only gorgeous but seems to bring out lovely highlights too! Thank eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Easy to doBeing my first time ever dying my own hair, the instructions were easy to follow, and the results were great, for a fraction of the price I pay at the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeBeen using esalon for years, love the personalized color and hair care products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelinda - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized eSalon color and hair care products! We look forward to the next opportunity to delight you! |
ColoringI can do it myself. Not complicated 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Need color change!I still need to go lighter to try to be more my natural color. I don’t see any opportunity to request changes anywhere as I have before... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
sans amoniaque après opérationje veux produits sans amoniaque 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Minimum grey coverage. And patchyMinimum grey coverage. Patchy. I asked for a colour every 4 weeks. First order I paid £9 for, I received a roots and a length bottles so 2 bottles of colour formula. Having asked for it every 4 weeks I expected the same. Second order was £25.99 I received 1 bottle of length refresher. So what about my grey roots this month I’m suppose to just leave them?? Truely not worth it for a bottle with your name on the front 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDaniela T. - Thank you for reaching out! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! Also, I would like to inform you that there are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Color did not stay in hairThe color for my second fill did not even stay in my hair. After one wash my roots are almost basically bare and the rest is spotting. Not very happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrisha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great color but not long enoughThe color was beautiful but the only thing I can say negative about is that it doesn’t last long. I color my hair 10 days ago and you can already see my grays very noticeable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYadira - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |