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Love your product!I’ve been a consistent, very satisfied customer since 2014. I love the custom color mixed just for me, and the fact that this formula doesn’t dry my hair out or have other harsh effects as store box color sometimes does. I have more grey, obviously, than I did in 2014 so I don’t color my hair quite as often as I did then. But even with that, the color is very natural looking, and my hair absorbs the color in a way that reflects the natural variations in color it already has, so I’m always very happy with the result. And as it grows out, there are no harsh lines and it all blends beautifully. And the customer service is consistently excellent. Highly recommend!! 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Custom colorI absolutely loved this! I may want to change the color a little next time but overall this product is fantastic! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorDid not last like it used to. Started washing out with first shampoo and I used shampoo for color treated hair that I used 10 years ago when I purchased your product. I would like my next order a shade or two darker than last order please 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCyndi - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
First applicationNot covering my gray. So messy! Not happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colourThis is the second time I’ve used this product - first time was a little light so I let them know - second time - perfect! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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HaarfarbeIch habe das erste Mal bestellt und bin etwas enttäuscht. Die Farbe fällt etwas dunkler aus, damit kann ich leben. Was mich extrem gestört hat, war der stechende Geruch. Das ging so auf die Atemwege und brannte total in den Augen, dass die Tränen kamen. Das hatte ich noch bei keiner Farbe, auch nicht bei den Drogerie Produkten. Das Shampoo war sehr gut, dadurch wurden die Haare schön weich und man kam gut mit den Fingern durch. Auch waren die Längen nicht so ausgetrocknet als bei anderen Haarfarben. Jedoch die Deckkraft am Ansatz lässt zu wünschen übrig. Da ich vorne schon grau bin, schimmert es immer noch silbrig durch und ist am Ansatz etwas heller als der Rest. Trotzdem gebe ich dem Ganzen noch eine 2. Chance. Bin gespannt, wie es beim nächsten Mal ausfällt. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I am very happy with the results!I was overpaying at the salon, but not anymore! It is worth doing it yourself (or with a friend). I touched up my roots yesterday, and my hair looks great! The shampoo and conditioner felt luxurious. The only "miss" is that a brush was not included. I prefer the brush method. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the color expectedI ordered golden blonde with blonde highlights and it came out almost red in color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect every timeI used so many shop bought colours, BUT once tried I’ve continued to buy from esalon. Easy to understand instructions, a colourist there to advise or make changes at any time. I can change my delivery at the click of a phone screen. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Hair dyeThe kit was a nice layout with instructions! Gave me enough dye for my amount of hair length. Color is beautiful. The dye is strong so make sure you have a window open. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |