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Color Set
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67 610 Comentarios de clientes verificados |
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Does not cover grey roots well.My grey roots are still visible after using the product exactly as the instructions suggested. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Melinda, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Allergic reactionAfter coloring my hair I have a lot of itching on my scalp 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This color did not lastThis was way too light and did not last. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJordan - Thank you for reaching out! We are sorry to hear that your color formulation came out lighter than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did not cover greysUnfortunately the product did not cover my greys as I had hoped. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLissy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not as good as it use to beMy last order was really bad. It barely lasted 8 days and I didn't wash it after dyeing it. My white hairs were still lighter then the rest of my hair. The color seemed darker then usual. The color didn't seem to attach to the white strands. The dye rubbed off on my silk pillowcase. I did receive a free box, not sure if that was the problem, but I have noticed in the past 2 years the dye now barely lasts 2 weeks and the color doesn't adhere to the grey as well as it use to. I use to be able to go 2 months before my white hair started to show again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenee - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Love my personal red copper colour mix!!I absolutely love my most recent colour. The colour mix I usually get is red copper, and my natural colour is a medium to dark brown hair. I had about two tweaks to the colour in the beginning of my colour journey with eSalon, but eventually found my colour and have continued to repurchase it because it's my signature colour now and I absolutely love it. 🥰 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair colourI am so happy finally I got the color I wanted and only esalon managed to give me this color!! Love it! Totally worth the money 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Immer gleich gutBin jetzt seit 3Jahren dabei und weiterhin ein Fan 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great ProductLove the color and the content. It might be interesting to ask if you need the "extras", gloves, etc. in each order. I have too many glove and stain guard & remover. I'd be glad to not receive them until I need them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not covering grays entirelyI like the color but I am still struggling with it covering my grays at the tempLes. When I get it done at the salon, it covers just fine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Pat, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |