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Color Set
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67 610 Comentarios de clientes verificados |
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Cancelled subscriptionI have just cancelled my subscription. A very convoluted process to do so. It is hard to find where to even start and it takes around 6 different clicks. Clearly set up to try to trick you into staying which left a very bad taste in my mouth. Also postage of £5.95 is insane - the method they use, Royal Mail 48 Tracked, is £3.55 for this weight. The colours are ok but I have found better at Boots for less than half the price. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma - We’re really sorry to hear about your experience. We never want canceling to feel difficult, and your comments about the process and shipping costs have been noted and shared with our team. We’re glad you found the color okay, though we’re sorry we weren’t the right fit for you. Client feedback helps us continue improving our service and products. |
HaarfarbeTolle Haarfarbe gutes Ergebnis. Alles gut beschrieben. Habe ganz feines graues Haar und die Haare sind wunderschön dunkelblond gefärbt. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Lovely colour.I really like this product and service. It gives a really good colour with shine. My only negative is that it didn't cover the greys at my temples. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColourI went for ash blonde and expected it be be blonder, more brown??? I went by the book, can you send me your colour chart again so I can chose a different shade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracey - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
TerribleSecond time not what I wanted. Color is pink in areas, and bright red in others. Very disappointed. Never buying again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Christine, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Perfect colour and so natural!Thank you to my colourist. The colour is perfect and has gone on so evenly! I was a bit nervous when developing as it looked so dark with the colour on...but I should have trusted the process, because when washed and dried the colour is exactly what I wanted. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Best colourLove it best I have every used better that the salon beautiful colours 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great news hair colourLove my new hair colour, I asked to adjust it by adding a bit more red and its lovely, had some lovely compliments 😊 thankyou 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Disappointing!Cannot review this order since the bottle will not open. Total waste of $33+ I had four people try to get this open and no one could. It’s like it’s fused together. There is absolutely no opening it. Had everything set up and couldn’t do it. So disappointing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - We truly apologize that the color bottle will not open. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
DyeWhen is my next deliever due please 0 de 0 personas encontraron este comentario útil. ¿Y tú? |