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Pleasantly surprised.I was dying my hair and it didnt seem to be turning a darker color while I was applying. So I freaked out(it was not on the full 30 minutes). Washed it and I was so surprised. It covered the gray, made roots lighter and mesh with the rest of my hair I actually love it. I didnt even use the whole application either. I thank you and need to have more faith in you all taking care of me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Does not lastI have enjoyed getting my hair color to what I desire and the stylists have been great adjusting my color however it does not last. I get the permanent color and by the second wash the color is 75% faded even when using color protecting products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlessia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not last. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ExcellentI have been using this colouring for 6 years and it is still excellent. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Nice colourPleased with color am going to reorder 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful copper redI absolutely love this color. Let's lock it in for a while. But I hate the shampoo and conditioner. I need a refund 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still too copper redI have uploaded two photos to show the tint of the color … the photo with the really long hair is from years ago at the end of the summer after my color had lightened and it is still darker than the second photo I uploaded tonight. I love the shine and coverage of the color but I wanted to go dark chestnut brown to cover the brassy copper red from the last color I was sent. So I need a dark toner or start from scratch again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re so sorry to hear that your color result turned out more copper/red than expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. One of our Color Experts has reached out to you via email with additional information, and next steps. We look forward to speaking with you soon. |
Didn’t cover grayI have thick course grays. I saturated it and it did not cover it. I think it would be okay if you have fine hair. I’ll have to dye it again to get those grays covered! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Excellent.I received three compliments on my hair color within the two weeks following the process. When I told them I colored my own hair, it was scrutinized and these folks were amazed. Jennifer B. has done an excellent job with the color mixing and directions. I am so pleased. It is a worth the little mess, hassle and time doing your own coloring when you get the results you want. I love my color, it looks natural. Thank you. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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SuperSuper produits, ne brûle pas le cheuveux , couleurs au top 👌 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Color is natural looking!Thanks to Jennifer answering all my concerns, I changed from permanent to semi-permanent and hope it works better for me, time will tell. I was tired of the demarcation line once the next time for coloring came around. I also thought the permanent color seemed to harsh and not quite the right color I was looking for. I used the semi-permanent color this weekend and am quite pleased with the outcome! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |