67 695 Comentarios de clientes verificados |
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BrushesNo brush included in last two kits so harder to apply in certain areas. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I am very upsetIt was suposed to be red and it turned my hair brown! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertos[email protected] - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
DéçueJe me retrouve avec des cheveux complètement oranges je suis très déçue par rapport aux autres commandes, de plus ça n’a pas bien couvert les cheveux blancs je désire résilier l’abonnement 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosélisabeth R. - Nous sommes vraiment désolés que le résultat de votre coloration vous a déçu. Notre garantie Coloration heureuse eSalon est primordiale pour nous ! Nous allons vous contacter afin de remédier à cette situation. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |
Very strong smellThe smell makes may head ache. It's different from the Madison Reed, where the smell is not so overwhelming. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLiz - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Completely wrong colourI wanted an orangey-copper colour, and it came out cherry red/mahogany. It's a completely different colour and shade than what I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine L. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Amazing! just amazing!Not found a hair colouring product I loved more!! so convenient and such high quality 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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sehr schöne FarbeDie Farbe lässt sich gut auftragen und das Farbergebnis ist super! Die Grauabdeckung ist ist hervorragend. Ich bin sehr zufrieden! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good to my hairIt all comes together, covers my new greys and feels good to my hair. It looks so natural and any tweeks I want I just let the colorists know and it happens. Very happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGeorgia - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love my colorGreat product. Left my hair shiny. Received lots of compliments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaudia - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Best ever salon colour at homeLove this colour mix. Its like salon quality done at home. The best combination ive tried so far. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |