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I mag nicht die FarbeI mag nicht die farbe, . Ich will nicht mehr 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargit - Vielen Dank, dass Sie uns hier bei eSalon kontaktiert haben! Es tut uns sehr leid zu hören, dass unsere Farbe Ihre Erwartungen nicht erfüllt hat. Unsere Color Happiness Garantie nehmen wir sehr ernst. Wir möchten gemeinsam mit Ihnen eine Lösung finden, damit Ihr Haar wieder optimal aussieht. Bitte halten Sie in Kürze Ausschau nach einer E Mail von uns. Wir werden uns bei Ihnen melden, um die Situation zu klären und in Ordnung zu bringen! |
Lovely colourReally enjoyed using my colour. Loved my name on the bottles. The kit was so beautifully packaged. Very happy with my order 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DissapointingThe colour didn't take to my greys. I had sent pictures in of my hair before and asked advice and stylist advised 6 (as chosen) would work. Left it on for the full time as per instructions. I had explained i wanted a root smudge, but there were no instructions for this part just apolication to roots only, if i had done this, i would have had a band, as i have highlights midlengths to ends, so i expected there to be instructions for blending. I had to do this by google and thankfully managed to successfully blend with no banding into my highlights but have been left with my greys still showing through on my roots. I sent a note through explaining all this and requested a refund as i have now had to book into a salon to sort it, but i have had no reply. Really dissapointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello! I'm so sorry to hear you were unhappy with your grey coverage and color expectations. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Thank you for your email. We were closed over the weekend. We'll get back to you very shortly! |
Tolles Farbergebnis🤩Ich bin total begeistert. Die Farbe ist genau so wie ich es mir gewünscht habe. Viel Glanz. .Ein Hauch Kupfer. Top☺️👍🏼 Auch die Anleitung, Verpackung und das Zubehör. Richtig gut. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pas à la hauteur du prixJe viens de faire ma couleur châtain mat cendré et je suis déçue le cendré ne ressort pas par contre les reflets chaud oui ! J avais choisi cette couleur avec une conseillère au téléphone et quelle déception Je vais me désabonner 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNathalie D. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. Veuillez vérifier vos emails pour plus d'information. |
Beautiful color but too hard to do aloneI loved the color but the application was too difficult to do by myself. I needed help. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Stunning colour complete with everything you need!I love the consistency and especially the colour. My hair looks rich in colour but very natural, and is lovely soft and shiny. The personal instructions are fantastic and easy to follow. Will never go back to boxed high street hair dyes! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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couleur châtain clairla couleur est lumineuse et couvre bien mes cheveux blancs . Sans ammoniaque c'est moins agressif je pense . Je recommande ces produits et vais continuer à les commander car de plus on peut moduler la couleur et les coloristes sont au top ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lovely colourSpot on colour a few weeks on it's still vibrant. The ends are a little faded but I am bleached under this so not surprised. I'm looking forward to redoing my roots and seeing how it continues to colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!!!I have not colored my hair at home for years. My hairdresser recently quit, so I was nervous to do it myself. I LOVE the color your stylist helped me with. My hair looks amazing. And the texture and shine of my hair looks great too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |