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Color Set
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67 610 Comentarios de clientes verificados |
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DisappointedUnfortunately the product did not cover the grey hairs, which was my main concern 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosI'm so sorry to hear you were unhappy with your color. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Please send us a quick email to [email protected] and our colorist team will help you out! |
Perfect!This mix is wonderful. Covers grey, vibrant and shiny and hair full of volume! Thank you so much. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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gray coverageIt did not cover gray 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
PerfektBis jetzt zu 100% zufrieden. Vielen Dank. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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AppalledI am absolutely appalled by this dye! My ‘medium ash brown’ dye turned black, I’ve washed my hair 6 times in an attempt to fade it and now it is patchy and has chunks of black and chunks of a reddish brown. I’ve been home dying my hair for years and this is the worst dye I have ever used and will need a professional to sort! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosI'm so sorry to hear you were unhappy with your color. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Please send us a quick email to [email protected] and our colorist team will help you out! |
Bottle was leakingHello E Salon I have been a customer for a while and have not had any issues with products until this shipment. The bottle of Developer has leaked in the box and I don’t think there would enough to use. Could you please advise. Thank You 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGlenda- Thank you for your feedback regarding your color shipment. We are so sorry to hear it arrived with the developer leaking. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their order! You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Mein Color SetNach anfänglicher Skepsis war ich ziemlich zufrieden mit dem Kundenservice, der per Mail über alle Schritte übersichtlich informiert. Dann kam "endlich" meine Box nach Hause. Allein diese hat schon Lust aufs Ausprobieren gemacht. Die Handhabung und Anleitung hat mir sehr gut gefallen. Das Farbergebnis ist brilliant. Die Haare aufgrund der qualitiv hochwertigen mitgeschickten Produkte (Proben) sehr weich, glänzend und gepflegt. Alles in allem bin ich begeistert und froh, mich für ein Abo entschieden zu haben. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Medium brown semi permanent hair dyeI tried a medium brown semi-permanent hair dye from eSalon, and overall it was a really positive experience. What stood out most is that the formula is customised, so the shade feels more natural and tailored compared to typical box dyes. The colour came out rich and glossy, with a soft, multi-dimensional brown rather than a flat tone. Application was straightforward, and the included kit made it feel more like a salon process at home. The formula also felt conditioning—my hair didn’t feel dry afterwards, which is common with some dyes. Semi-permanent colour like this generally coats the hair rather than penetrating deeply, so it fades gradually over a few weeks without harsh regrowth lines . That said, the colour did come out slightly darker than expected at first, which seems to be a common experience with at-home dyes. It softened nicely after a few washes, though. If you’re looking for a low-commitment, natural-looking brunette shade with a bit of shine, this is a solid option. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Ne tiens pasLes 2 derniers kits de couleur reçus n’ont pas tenus sur mes cheveux alors qu’une couleur achetée en grande surface de marque « PALETTE INTENSIVE » fait mieux et moins chère en plus. Vraiment très déçue je vais arrêter mon abonnement. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEliane G. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration ne réponde pas à vos attentes. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information. |
wunderschön leuchtende HaarfarbeDie Anwendung des Colorset ist hervorragend erklärt. Hochwertige Qualität und das Auftragen der Coloration fühlt sich angenehm auf der Kopfhaut an. Farbe genau wie beschrieben. Leider sind bei mir am Ansatz nicht alle grauen Haare abgedeckt worden. Aber ansonsten ein sehr gutes Ergebnis. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |