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Color Set
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67 610 Comentarios de clientes verificados |
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Matched My Salon Formula Perfectly!I recently made the switch to eSalon after having my roots done at a salon, every 4 weeks, for over 15 years. The expense and inconvenience of working a salon visit into my busy schedule motivated me to try eSalon. I am very happy with the products and service I have received. The color is high quality and matched my salon formula exactly! I still visit my salon for cuts and the occasional keratin treatment, but no longer get my roots done. The instructions are very easy to follow and the color looks fantastic. If you're considering doing your own root touch up, give it a shot. I am so glad I did. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Easy to useFound instructions easy to follow the mixture doesnt smell too bad 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Custom Color SetI had asked for the color to be lightened a little. I am a brunette and thought my color was a bit too dark. With the rather unspecific color change request the color was spot on!!! I was thrilled. It was just light enough that it was exactly what I wanted!! Great job by the stylist who mixed my color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwfulPlease don’t waste your money. This is probably one of the worst hair dyes I’ve used. The bottles aren’t big enough to do your full head, the dye itself sets on your hair so it’s impossible to massage/ distribute evenly through the hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBecca Davies D. - Thank you for your feedback. We are so sorry to hear that your experience was not all it should have been. Based on your profile, we see that you have already worked with one of our agents to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong color and they didn't fix itIt was not the right color and I asked for it to be redone and they said they would but never sent it and are now sending another order of the wrong color and charging me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatrina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. |
Produkt ist prima - Geschäftspraxis weniger!Ich habe den eSalon über eine Online-Promotion entdeckt und zu Sonderkonditionen ausprobiert. Eine Einzelbestellung (ist sehr klar und einfach gekennzeichnet auf der Webseite, keine Missverständnisse möglich - Super, dachte ich...) aufgegeben und bestätigt bekommen. Produkt kam zügig, hübsch verpackt mit allem was man braucht. Sehr nett. ABER einige Wochen später bekomme ich eine Email und zeitgleiche Paypal-Abbuchung (die ich NICHT authorisiert hatte): "blablabla, Abo!". Als ich mich telefonisch beschwerte wurde das Geld sofort zurückgebucht, ohne Diskussion - aber mir die Schuld zugeschoben. Miese Masche, egal wie gut das Produkt ist, NIE WIEDER! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Très belle couleur !Excellente couleur, conforme à ma demande. Mais elle n’a pas du tout tenu… 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Didn't like the colorI didn't like the color but have worked with the color specialist to get a different color blend. I will update after the new color arrives. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica- We truly appreciate your feedback! We're so sorry to hear you weren't a fan on the color but to hear that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Exactly what I want thankVery nice 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Mauvaise couleur à l'arrivéeJ'ai commandé, avec avis d'un conseiller, un blond moyen doré et je me suis retrouvée rousse. Un cauchemar. J'avais prévu plusieurs soirées et bien je suis restée chez moi !! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine P. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration n'ait pas répondu à vos attentes. Nos Experts Coloristes vous ont contacté par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour plus d'information de notre part et si vous avez des questions, n'hésitez pas. |