67 686 Comentarios de clientes verificados |
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Perfekt beim ersten MalIch bin total begeistert! Farbe stimmt, Beratung war toll und professionell und das Ergebnis hat meine Erwartungen übertroffen. Ich bleibe dabei! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Didn't cover my grayI followed instructions and my grays are a different color than the rest. Please cancel subscription 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Helen, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Most wonderful colour ever!I chose my colour and submitted pictures of my hair indoors and in natural light. I was skeptical as after many expensive salon trips and not liking the outcome (fading quickly too) to box dyes which either go black or fade very very warm - I didn’t know if I would expect the same thing. I opted for medium ash brown - wanting to rid of my redness from brown box dyes and wanting closer to my natural colour.. I half expected the typical at home choose brown get black situation.. omg! I am beyond BEYOND pleased!! The box arrived as cute as can be with everything I needed, everything individually wrapped and placed and easy to use and read instructions! I followed the instructions to a tee and I can honestly say I’m so glad I placed the order. I will be continuing with this colour - it’s Perfect! The exact medium brown I wanted using ash to cover most of the red - there is a slight red undertone but considering the red in my hair, the fact it’s mostly gone is unbelievable especially when my hair now looks brown! Absolutely no where near black! The compliments I received today were wonderful too with everyone thinking I had gone to the salon too! Absolute must - I had so much communication and personal emails from a colourist too! 10/10 I highly recommend!!! 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!I was honestly scared I may have ordered the wrong color. It came out beautiful. Sheer but not too sheer and covered my grey hair. Looks natural and has color depth. Cant wait for my next shipment. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Couleur non conformeJ ai commandé un blond cendré et je me retrouve avec 5 cm de racines dorées voire rousses, c est horrible, tout ce que je déteste 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmmanuelle H. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration ne réponde pas à vos attentes. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. Veuillez vérifier vos emails pour plus d'information. |
Custom color setI like that the color set is delivered to your home and that you have your own colorist. I also love how it comes with everything that you need to color your hair. In addition, the price is very reasonable. I like the red mahogany color I chose and my colorist did an awesome job with the color and the color lasts longer. Annette A.H. 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorI always manage to have red tints whenever I get brown color. ESALON has changed that, no more red tints! I love it 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Love my new hair color!I asked for my hair color to be a slightly lighter color/tone. Well, I just colored my hair and I absolutely love the new color! You are the best! Thank you! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Amazing hair dyeIt was great color and quality. Thank you 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Nicht angefragte Bestellung/AbboIhre "zwangsweise" Nachlieferung habe ich erhalten und das Abbo ist gut versteckt. Was soll ich nach der kurzen Zeit damit? Wenn ich Farbe brauche bestelle ich selber. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSimone - Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wenn Sie eine Bestellung über ein eSalon Aktionsangebot aufgeben, werden während des Bestellvorgangs Informationen zu unserem wiederkehrenden Color Plan angezeigt. Für Kundinnen und Kunden, die keine automatischen Lieferungen wünschen, bieten wir auch die Möglichkeit einer einmaligen Bestellung an. Unser Color Plan beinhaltet 20 % Rabatt auf jede Bestellung. Wir verstehen jedoch, dass dieses Modell nicht für jeden passend ist. Wir haben Ihnen bereits eine E Mail geschickt, um Ihre Erfahrung zu besprechen und gemeinsam eine Lösung für die Situation zu finden. Bitte werfen Sie einen Blick in Ihr Postfach. Wir helfen Ihnen gerne weiter. |