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Color Set
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67 686 Comentarios de clientes verificados |
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Disappointed in the colourI’m disappointed with the colour, but that is my fault as I chose wrong, now redone the choice and hopeful for a much better result 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Seem to also be too darkTerrible always way to dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Shirley, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Fade awayAlthough I was hopeful of this product the initial colour was ok...not as ritch or vibrant as I had requested. It did cover my grey but the colour has faded really quickly after only a couple of washes with high end shampoo (no sulphates etc) I won't be purchasing again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSally B. - Thank you for your feedback! We're so sorry to hear that you're experiencing fading issues with your hair colour. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Review for customer experienceI must say that their customer support is beyond amazing. I've contacted customer support for color inquiries, billing matters and just recently a canceled shipment via Amazon. They get right to it. They are sweet, understanding and efficient. Thank you, Esalon customer support!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Damaged my hair completelyI order this after thousands of positive review but it was my worst decision ever .Instead of turning my hair into chocolate brown it turned into full black .My hair become very thin and are breaking from roots only after one use .very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmina D. - We're so sorry to hear about your experience. This is not the result we want for our customers. We've reached out to you via email so we can better assist you with this matter. Please keep an eye on your inbox for more details. We truly want the opportunity to make this right. |
Best everEsalon is the best hair matching colorists there is ! I was sceptical because no other beautician ever came close to my natural color. Esalon made the perfect match to my natural color to cover my Grey. Will be doing business only with them from now on professional and fast shipping! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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FaithfulPredictable, high quality color-My Aveda colleague said this was ‘good stuff’ 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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New custom colorVery happy with my new custom color! Thanks so much! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Très satisfaiteAprès un ajustement demandé ! Le rendu est super ! J'adore ma couleur ni trop clair ni trop foncé !! Merci beaucoup ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Tolles ProduktIch habe mir die Haarfarbe vor ca 4 Wochen auf das Haar gemacht und bin bis jetzt sehr zufrieden.Es war auch sehr schick verpackt .Auf jeden Fall bleibe ich dabei nur beim nächsten Mal eine Nuance heller..Jetzt muss ich nicht mehr ständig in der Drogerie nach Haarfarben suchen und am Ende ist das Ergebnis nicht zufriedenstellend. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |