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Color Set
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67 649 Comentarios de clientes verificados |
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Doesn’t cover grays wellI paid special attention to the grays that frame my face. After coloring I still had grays popping through. After a couple washings, more gray was visible. I’ve had better luck with $3 box at drugstore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Trop cherLoin du prix de l'abonnement !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandrine - Merci d'avoir partage vos avis avec nous. Nous nous excusons pour la confusion avec nos prix, nous vous avons envoyé un email avec toute information ! Nous restons à votre écoute. |
Color barely changedI have the darkest brown hair and wanted to make my hair color lighter to the medium brown. Unfortunately, after the following the instructions exactly as is, my hair color barely changed. It is only very slightly lighter than my original color and you can only see it in the light. People don't even know I dyed my hair. I am quite disappointed with the color result. The texture of my hair feels good though but this did cause me to get dandruff which I haven't had in many years. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didnt come out as expectedIt didnt cover my greys, even I had it on for more than the alloted time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCeleste- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Medium blonde blendColor is good coverage and easy to use. Unfortunately, still a red tone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
boxed dye redI am canceling my subscription. I was very worried about dying my own hair so I made sure to follow the instructions TO THE LETTER. I ended up with nothing better than boxed dye red hair. Everytime the light hit my hair I had deep red roots just like I was back dying my hair in high school from drug store boxed dyes. I was trying to dye my hair a dark brown which is my natural color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachael- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not wild about itIt smelled like the store bought hair color. My hair was dry like when I color it with the store bought color. The color itself was very dark and dull. Not really impressed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle- Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. |
Never Received ProductNever received my product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosViola- We're truly sorry that your order has yet to arrive. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
wish it had more gold tones instead of redtoo much red in the color. wish it had more golden tones 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEllyn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I'd rather go to the salon!I ordered a dark copper color to cover my grey, my highlights and be somewhat of a decent match to same level of darkness as my natural hair color. My order was changed because the personal colorist thought it would be too dark for me. They sent me the light copper which, unfortunately, did not cover my highlights and is far more brown than my natural color. The smell was absolutely noxious, very nearly made me pass out and irritated my eyes and sinuses. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMillie- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |