After applying the color and seeing the final result, I was very pleased. The color was just what I wanted. There was a nice sheen to my hair once it dried. The color of the hair line around my face could have been a little darker (it turned out a little light) but otherwise, the color was uniform. I didn't use the product until Feb. 17 but one month later, the color has faded considerably from the roots around my hair line and the white is showing again.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Anne M.
14 de marzo de 2016
Great product and great value for money
PUBLICADO POR:
Anne M.
14 de marzo de 2016
Hair colour great and you can change it when you want to.... It lasts a good few weeks without washing out.
One negative thing .. It doesn't always cover the greys totally ..
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Veronica T.
14 de marzo de 2016
Hair Color
PUBLICADO POR:
Veronica T.
14 de marzo de 2016
It last longer than hair color I've bought at Walmart but still can't get it to be at true light brown. It always starts out darker and then fades to a color I like after a couple of weeks.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kathryn B.
14 de marzo de 2016
Custom shade is perfect
PUBLICADO POR:
Kathryn B.
14 de marzo de 2016
I spent a few months requesting changes to my hair colour shade, which eSalon kindly made each time until I got the exact shade I wanted. It's perfect now and I love it. Can't recommend it strongly enough!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Patricia B.
14 de marzo de 2016
Perfect Color
PUBLICADO POR:
Patricia B.
14 de marzo de 2016
The correct shade of red for me is not easy to obtain. The process that you are walked thru online made for an excellent result. The color also seems to have lasted longer than the box from the store.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Lori W.
14 de marzo de 2016
Hair color
PUBLICADO POR:
Lori W.
14 de marzo de 2016
This time the color coverage was better...... Darker red than I thought, but I like it... Guessing going from a blonde for years to a redhead will take some adjustments.....
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Debra J.
13 de marzo de 2016
Pleasantly surprised!
PUBLICADO POR:
Debra J.
13 de marzo de 2016
I am now 4 weeks post-color application and there is NO evidence of roots. I am blown away by the color match. I DO have a few gray hairs peeking through so my only complaint is that they broke through about week 2 and I would love to improve on that,but otherwise definitely exceeded my expectations.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Teresa J.
13 de marzo de 2016
Great color
PUBLICADO POR:
Teresa J.
13 de marzo de 2016
The adjusted color captured what I desired for the outcome. The one negative is the directions. It needs to be rewritten so it doesn't sound like a scolding on following the process on how to color. Overall satisfied customer.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
kt1680
13 de marzo de 2016
Satisfied but asked for some tweaks
PUBLICADO POR:
kt1680
13 de marzo de 2016
I got my first box of made for me color. First, the presentation was fantastic. Directions were easy to follow, albeit a bit daunting because my first color required one bottle for root application and one for ends. Total time from start to finish took me a little over an hour. I asked for some tweaks on the color as the roots were lighter than I wanted and more orangey tone. Also could tell where the bulk of my grey was. The colorist responded that they'd tweaked my next formula to make it darker and with a different tone and more grey coverage. What I CAN say is almost a month later the color is still there. It has not faded out as the box dyes ALL did for me.
Time will tell with my next formulation bit for now I'm a happy customer. Much more cost effective than a salon visit every 4-6 weeks. 😊
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Alexandra H.
13 de marzo de 2016
Best Color for Gray Coverage
PUBLICADO POR:
Alexandra H.
13 de marzo de 2016
My grays were covered thoroughly and lasted until my hair grew out. The color was just watt wanted and it lightened just a enough to let the sun reflect off my hair.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jaime M.
13 de marzo de 2016
Great color
PUBLICADO POR:
Jaime M.
13 de marzo de 2016
I love the color, the only problem I keep having is it fades pretty quickly. My colorist has been working with me on each new order to adjust. The product is of good quality, and the instructions are very easy to follow. Very happy with the decision to go with esalon.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Coleen D.
13 de marzo de 2016
Nothing like it
PUBLICADO POR:
Coleen D.
13 de marzo de 2016
I have had my hair colored at salons before and after 3-4 weeks it starts to fade and turn grey again. But with e-salon my hair still has its beautiful color after at least 6 weeks and is still shinny and sleak. I love e-salon and would recommend to everyone.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Terri S.
13 de marzo de 2016
I like it, wished it was a wee lighter
PUBLICADO POR:
Terri S.
13 de marzo de 2016
The color was a little darker this time and tends to be more brassier than I like it but I did get my highlights in good this time so it does lightness some. I don't so much want to go blonde because I've never been a strawberry blonde ... Its great, just never paid 25.00 for one-time color use. On my budget, its a wee bit high.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kimberly M.
13 de marzo de 2016
Nice color
PUBLICADO POR:
Kimberly M.
13 de marzo de 2016
I love that there was separate color for roots, however it didn't cover my grey very well and roots were lighter than rest of hair. The rest of my hair looks great though. Color is nice a warm and shiny
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Angela J.
13 de marzo de 2016
Rich Color
PUBLICADO POR:
Angela J.
13 de marzo de 2016
After having a bad experience with expensive salon color, I decided to try eSalon. The price was good and I liked that it ships directly to your home. I filled out all the questions for my first order and waited for it to arrive. It was packaged well and instructions were simple. The color was very good, no harsh smell. The color was rich and provided even coverage. The price is fair although it has gone up to $24.95 this month and I'm not sure why. Not sure if I want to continue at that price. The only con is that the color seems to fade rather quickly, even using color-safe shampoo. I would, however, recommend giving this product a try. I am happy with my purchase and am on my third consecutive order.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Deann B.
13 de marzo de 2016
Great color blend
PUBLICADO POR:
Deann B.
13 de marzo de 2016
Loved the 2nd round eSalon made for me as far as color. Can't get past the fumes though. And the shine did not seem to last past 3. I use quality shampoo.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Happy in GA
13 de marzo de 2016
Great color
PUBLICADO POR:
Happy in GA
13 de marzo de 2016
I am 65, have been coloring my hair since I was 16. This color doesn't fade, is easy to apply, better than any drug store products. I wish there was a way I could get 25% more product with each application. I have thick hair, and run out of product half way thru the back of my head.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Pam G.
13 de marzo de 2016
GREAT COLOR
PUBLICADO POR:
Pam G.
13 de marzo de 2016
FROM MY VERY FIRST TREATMENT TO MY MOST RECENT ONE TO DATE MY EXPERIENCE HAS BEEN OUTSTANDING. ESALON ASKS ME EACH TIME BEFORE SHIPPING IF I WOULD LIKE TO MAKE CHANGES, THEN THEY LET ME KNOW WHEN MY ORDER SHOULD ARRIVE, ALWAYS SPOT ON, SECURE PACKAGING WITH ALL THE SIMPLE SUPPLIES INCLUDED. I RECEIVE MANY COMPLIMENTS SINCE USING ESALON AND MOST IMPORTANTLY, I LOVE MY HAIR. I AM NOT BEING PAID IN ANY WAY TO WRITE THIS REVIEW, I AM JUST A VERY HAPPY CUSTOMER AND FYI, IT IS POURING DOWN RAIN IN OREGON.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Linda C.
13 de marzo de 2016
No smell and shiny!
PUBLICADO POR:
Linda C.
13 de marzo de 2016
I do love the quality of your hair dye. What's frustrating is that you don't send what we order! The color always comes out too dark! My medium brown comes out like black.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Debrah R.
13 de marzo de 2016
Quality of the Hair Color Product.
PUBLICADO POR:
Debrah R.
13 de marzo de 2016
This product seems to be a professional level product for the public to use. Drug store hair color products did nothing for my gray except tint it yellow. This is the ONLY hair coloring that completely covers all my gray hair. However, since it's a liquid, it's very messy to use. In the directions, if you're still stating for the last step, to get into the shower to rinse the dye off, then I still think you're wrong in your instruction. I wouldn't want to turn around only to discover that the back of my body is also dyed brown.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
june S.
12 de marzo de 2016
A great hair colour
PUBLICADO POR:
june S.
12 de marzo de 2016
I have been using this hair colour for about a year now and it is the only one that covers grey completely. It is possible to adjust the colour if you fancy a change and the results are really good.
My only concern is that using the colour is quite messy and even though I cover as much as I can in the bathroom I still end up with splashes everywhere.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Klara - We're truly sorry that our Made For You color did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a formulation that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
tracy B.
12 de marzo de 2016
Perfect!
PUBLICADO POR:
tracy B.
12 de marzo de 2016
Your folks did what my hairdresser couldn't. You get me!!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Charlee B.
12 de marzo de 2016
Color great! Gloss bit too watery
PUBLICADO POR:
Charlee B.
12 de marzo de 2016
I love this hair coloring system, its professional class, and the color itself.
I only wish that the step 2 (the gloss) was less watery. It usually causes me to make a big mess.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Heather - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
mattie M.
12 de marzo de 2016
Consistently perfect color
PUBLICADO POR:
mattie M.
12 de marzo de 2016
The only improvement I would suggest is a slightly bigger bottle. I sometimes run out of dye.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Barb D.
12 de marzo de 2016
The color is absolutely perfect
PUBLICADO POR:
Barb D.
12 de marzo de 2016
I love the product; esalon colorists have matched my "before-gray" beautifully. But the instructions leave a lot to be desired. No reason is given for different instructions--apparently I'm supposed to spend $20 to color just my roots, now that I've been using esalon for a year. It would be nice if the instructions came with a paragraph explaining the changes.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Novap - We’re sorry you feel our product is too expensive. We create professional grade, customized products to suit each client’s needs. Our product ingredients are of exceptional salon quality and less damaging than standard ones. And, just like in a salon, our expert stylists are available for consultation with every order for guidance. Our service provides an exceptional value: it’s far superior to off-the-shelf products and significantly lower than the expense you would typically pay at a salon.
PUBLICADO POR:
Jackie M.
12 de marzo de 2016
Consistent color
PUBLICADO POR:
Jackie M.
12 de marzo de 2016
I never have the brassy, dark color I would get from drugstore brands.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Mandy K
11 de marzo de 2016
Changes requested were perfect!
PUBLICADO POR:
Mandy K
11 de marzo de 2016
My first delivery was too dark so I contacted esalon to adjust the formula. The first adjustment still had a little too much brown and purple. My second request has given me the perfect balance of red and brown for a great auburn color!
1 de 1 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Trevor M.
Respuesta de nuestros expertos
Mandy - We're glad to hear that you're enjoying your adjusted hair color! We truly value your feedback and look forward to hearing from you again in the future!
PUBLICADO POR:
Christal K.
11 de marzo de 2016
Color
PUBLICADO POR:
Christal K.
11 de marzo de 2016
Would like to go a little lighter next time but I love this one.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Trevor M.
Respuesta de nuestros expertos
Christal - We're glad to hear that you're enjoying your current hair color! Let us know on your next order and we can go lighter next time. We look forward to our next opportunity to delight you!
PUBLICADO POR:
corina E.
11 de marzo de 2016
perfect color
PUBLICADO POR:
corina E.
11 de marzo de 2016
The color is great, but neither this time it didnt cover well the grey hair.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Corina - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs.
PUBLICADO POR:
Kim H.
11 de marzo de 2016
Nice color
PUBLICADO POR:
Kim H.
11 de marzo de 2016
I really like my color and it is easy to change when I want a bit more red or want to go more brunette. My only complaint is that it is so difficult to get off of the scalp. I scrub and scrub in an effort to remove it. After a week or so, I finally feel that it is completely clean.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Kim - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You custom color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Ann L.
11 de marzo de 2016
Lots of compliments
PUBLICADO POR:
Ann L.
11 de marzo de 2016
Shipping is a little slow, but I love the color and how well they matched the color for me. I have thick long hair and it's always enough color
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Trevor M.
Respuesta de nuestros expertos
Ann - We're thrilled to hear that you're enjoying your hair color! We apologize for the less than optimal shipping time. We look forward to our next opportunity to delight you!
PUBLICADO POR:
Diane K H.
11 de marzo de 2016
Nice Product
PUBLICADO POR:
Diane K H.
11 de marzo de 2016
Product results in great hair color & is easy to use. My only issue is cost, especially with shipping charges.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Trevor M.
Respuesta de nuestros expertos
Sheryl - We're so happy to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future!
PUBLICADO POR:
Kayla P.
11 de marzo de 2016
Love my color!
PUBLICADO POR:
Kayla P.
11 de marzo de 2016
It's a beautiful shade of medium brown/red violet. I still would have liked more purple tint to it, but I do like how it turned out.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Trevor M.
Respuesta de nuestros expertos
Kayla - We're so thrilled to hear that you're enjoying your hair color even though it did not come out how you intended! If you would like a reformulation please let us know! We truly value your feedback and look forward to hearing from you again in the future!
PUBLICADO POR:
Gwen D.
11 de marzo de 2016
Perfect match
PUBLICADO POR:
Gwen D.
11 de marzo de 2016
I had a problem with coverage of the gray, but interactions by email helped take care of it.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Stacy - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for.
PUBLICADO POR:
Alexis S.
11 de marzo de 2016
Easy to work with - phenomenal results
PUBLICADO POR:
Alexis S.
11 de marzo de 2016
I am not a hair person! I just don't know how to do all that stuff but I'm telling you this was almost as easy as washing your hair, the results though were well beyond what I had ever expected, my Daughter who does know what she's doing had dyed my hair red I didn't want to do the upkeep of it so wanted to go back brown, well I've done this before at the salon and it's never easy because they can't take you from red back to brown in one process. Well shame on them because eSalon took me there no problem! I have a lot of grey now that I did not have then as well. I recommend this very much. What a fantastic product and experience!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Cynthia - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Susan E.
11 de marzo de 2016
Grey came back
PUBLICADO POR:
Susan E.
11 de marzo de 2016
The color was right on. Didn't look like a fake red head. Looked very natural. However, the grey came back almost immediately. Which was the main reason I bought the color in the first place. That's why I only gave 4 stars.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Susan - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Catherine H.
10 de marzo de 2016
What was promised
PUBLICADO POR:
Catherine H.
10 de marzo de 2016
The color I wanted was delivered as promised but I decided it was too red and didn't look natural. Decided to go with another color with other manufacturer.
3 de 3 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Catherine - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs.
PUBLICADO POR:
Kathrin E.
5 de junio de 2026
Haarfarbe
PUBLICADO POR:
Kathrin E.
5 de junio de 2026
Meine bestellte Haarfarbe war nicht ganz so wie beschrieben,das Dunkelbraun hatte einen leichten Rotlicht.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Silvia B.
4 de junio de 2026
Alptraum
PUBLICADO POR:
Silvia B.
4 de junio de 2026
Das Schlimmste für mich sind rötliche Haare.
Daher habe ich explizit auf meine von Natur aus rotblonden Haare hingewiesen, und ganz klar geäußert, KEINEN ROTSTICH haben zu wollen,
Bekommen habe ich orangerote Haare. Leuchtend.
Kümmert nicht wirklich jemand. Es wurde versprochen, neue Farbe zu schicken, kam bis heute - drei Wochen später- nicht an.
Ich habe nachgefragt und werde ignoriert.
Wer seinen Haar-Alptraum erleben will, kann gerne bestellen. Wünsche ich meinem ärgsten Feind nicht.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Vivian B.
Respuesta de nuestros expertos
Silvia - Vielen Dank für Ihr Feedback zu Ihrer Haarfarbe. Bei eSalon arbeiten wir kontinuierlich daran, uns zu verbessern und sicherzustellen, dass jede Kundin und jeder Kunde mit seiner individuellen Haarfarbe rundum zufrieden ist.
Es tut uns sehr leid zu hören, dass Ihr Farbergebnis nicht ganz Ihren Erwartungen entspricht. Selbstverständlich sind Sie durch unsere Color Happiness Garantie abgesichert. Eine unserer Farbexpertinnen hat Ihnen bereits eine E-Mail gesendet, um gemeinsam mit Ihnen eine passende Lösung zu finden.
Vielen Dank, dass Sie sich die Zeit genommen haben, uns zu kontaktieren.
PUBLICADO POR:
Kaitlyn T.
3 de junio de 2026
The color faded after a couple weeks
PUBLICADO POR:
Kaitlyn T.
3 de junio de 2026
I loved the color initially. It was even looking and the perfect copper color. but after two weeks it’s brown again and my grow out still didn’t hold the dye so it’s also visible like it was prior. It just looks like it completely washed out and is back to the way it looked before I dyed it.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Carla R.
Respuesta de nuestros expertos
Kaitlyn- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals!
PUBLICADO POR:
Leah J.
3 de junio de 2026
Please stop auto ship
PUBLICADO POR:
Leah J.
3 de junio de 2026
Not for me. Please stop my auto ship. Thanks
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Vivian B.
Respuesta de nuestros expertos
Leah - We apologize that your hair color wasn’t what you expected. Upon reviewing your account, we see that you have already worked with a customer service agent to resolve this matter. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Colleen S.
2 de junio de 2026
developer leaked all over
PUBLICADO POR:
Colleen S.
2 de junio de 2026
One of the hair color kits of 2 sent to me had leaked all over inside the package and I didn't notice it until I went to use it and therefore could not color my greys and when I tried to contact the company to get a replacement asap I was unable to contact anyone on chat or email. Very dissatisfied. I waited 20 mins on hold for chat and noone addressed me at all!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Carla R.
Respuesta de nuestros expertos
Colleen- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Heather W.
31 de mayo de 2026
Ruined my hair
PUBLICADO POR:
Heather W.
31 de mayo de 2026
After the first kit I ordered didn't cover my greys (less than 20% of my hair so not a lot of grey to cover) they sent me another kit with a different formula for the roots and the lengths. However as there were different amounts of developer, the sun has lightened the top of my hair differently to the lengths and I now have a visible tide mark around the top of my head. It is too soon to dye my hair all over again so I'm using temporary gloss to try and blend it and then will likely have to go to a salon. I contacted the support team for advice on how to fix it and they didn't even respond. I have cancelled and would advise others to proceed with caution. I will say though I loved the colour both times I've used it although it didn't cover my fine greys at my temples either time.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Luke H.
Respuesta de nuestros expertos
I'm so sorry to hear you weren't happy with your color and grey coverage. We take our satisfaction guarantee very seriously. We'd love to make things right, and our talented team of colorists are ready to help. Please send us a quick email to [email protected] and we'll be happy to help you!
PUBLICADO POR:
Stefanie B.
31 de mayo de 2026
Farbe deckt nicht
PUBLICADO POR:
Stefanie B.
31 de mayo de 2026
Ich bin nicht zufrieden.Die Farbe deckt meinen grauen Haare nicht ab
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Luke H.
Respuesta de nuestros expertos
Es tut mir sehr leid zu hören, dass Sie mit Ihrer Grauabdeckung unzufrieden waren. Wir nehmen unsere Zufriedenheitsgarantie sehr ernst. Gern würden wir es wiedergutmachen und unser talentiertes Team von Coloristen stehen gern zur Verfügung zu helfen. Schreiben Sie uns bitte eine kurze E-Mail an [email protected] und wir helfen Ihnen weiter!
PUBLICADO POR:
Natalya T.
31 de mayo de 2026
Disappointing on so many levels.
PUBLICADO POR:
Natalya T.
31 de mayo de 2026
Wrong level and shade. Burns my scalp. Doesn't cover my 5% whites. Doesn't wash off as promised.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jasmine S.
Respuesta de nuestros expertos
Natalya - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Michelle E.
30 de mayo de 2026
Too Dark no nuance and no shine. Please give me my old color.
PUBLICADO POR:
Michelle E.
30 de mayo de 2026
Hated this new color. I want the old one for my next order. I want a demi with a glosser. This was flat and made my hair look horrible
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Elia M.
Respuesta de nuestros expertos
Michelle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations, as it was a flat color. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Josephine E.
30 de mayo de 2026
Leider nicht den gewünschten Effekt
PUBLICADO POR:
Josephine E.
30 de mayo de 2026
Ich habe naturblonde Haare. Beim letzten Friseurtermin wurden meine spitzen heller gemacht und mein Ansatz dunkler. Somit hatte ich 3 verschiedene Haarfarben. Ich habe mir bei esalon neue Farbe bestellt, auch beschrieben das ich die hellen Haare von den Spitzen für den ganzen Kopf möchte (Fotos habe ich mit geschickt). Leider sind die Haare immer noch wie vorher nur ein ticken heller, trotzdem nicht das was ich mir von esalon gewünscht hatte. Schade...
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Luke H.
Respuesta de nuestros expertos
Es tut mir sehr leid zu hören, dass Sie mit Ihrem Ergebnis unzufrieden waren . Wir nehmen unsere Zufriedenheitsgarantie sehr ernst. Gern würden wir es wiedergutmachen und unser talentiertes Team von Coloristen stehen gern zur Verfügung zu helfen. Schreiben Sie uns bitte eine kurze E-Mail an [email protected] und wir helfen Ihnen weiter!
PUBLICADO POR:
Dawn A.
28 de mayo de 2026
Color faded
PUBLICADO POR:
Dawn A.
28 de mayo de 2026
Has more of a purple undertone than brown. The color faded quick on the hair line than other hair coloring kits I’ve tried
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Carla R.
Respuesta de nuestros expertos
Dawn- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Michelle D.
24 de mayo de 2026
Hair dye
PUBLICADO POR:
Michelle D.
24 de mayo de 2026
DO NOT USE, THIS MADE MY HAIR GREEN!!! I WAS SOOO UPSET!!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Vivian B.
Respuesta de nuestros expertos
Michelle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Esther M.
23 de mayo de 2026
Good coverage but colour not at all like expected
PUBLICADO POR:
Esther M.
23 de mayo de 2026
The hair dye covered my grey hairs well and evenly so coverage is good. However, I am very cool toned and ordered ‘Ash’ brown. I was expecting a shade of brown that was ashy (bear in mind my own hair tone has no warmth at all so didn’t warm up the colour in any way). My hair turned out super auburn/orangey which is not at all what I hoped for so overall, I am disappointed
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Esther M. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Marina H.
22 de mayo de 2026
Keine Grauabdeckung
PUBLICADO POR:
Marina H.
22 de mayo de 2026
Die Farbe ist schön aber die grauen Haare sind nicht abgedeckt.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Vivian B.
Respuesta de nuestros expertos
Marina - Es tut uns leid zu hören, dass Sie mit der Grauabdeckung Ihrer letzten Farbanwendung enttäuscht waren. Ihre Ergebnisse sind uns wichtig, und wir nehmen unsere Color Happiness Garantie sehr ernst. Bitte achten Sie auf eine E-Mail von unseren Farbspezialisten, damit wir das Problem schnell für Sie lösen können. Wir wissen Ihr Feedback sehr zu schätzen und auch die Möglichkeit, es für Sie in Ordnung zu bringen!
PUBLICADO POR:
nanette G.
22 de mayo de 2026
Not what i wanted
PUBLICADO POR:
nanette G.
22 de mayo de 2026
Cant seem to get the colour im asking for have tried contacting the colourist, cancelling my subscription and placing fresh order but nooe not happening
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Nanette G. - We're so sorry to hear that your hair colour doesn't meet your expectations. Your colourist will work with you to meet your hair colour goals. Please keep your eye out for an email from us shortly for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Jennifer D.
21 de mayo de 2026
Tenue moyenne
PUBLICADO POR:
Jennifer D.
21 de mayo de 2026
Couleur faite début mai
Une perte de teinte au niveau des racines tire sur le marron et non le noir
Déçue de la qualité des produits
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Jennifer D. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que vous êtes déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite !
PUBLICADO POR:
Ewa W.
21 de mayo de 2026
Poor grey coverage
PUBLICADO POR:
Ewa W.
21 de mayo de 2026
I am disappointed with this brand. That product did not cover my grey hair and after a week a colour was gone completely.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Luke H.
Respuesta de nuestros expertos
I'm so sorry to hear you were unhappy with your grey coverage. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Please send us a quick email to [email protected] and we'll help you out!
PUBLICADO POR:
Sandra V.
20 de mayo de 2026
Jamais reçu
PUBLICADO POR:
Sandra V.
20 de mayo de 2026
Je ne peux pas donné mon avis vu que j'ai jamais reçu mon colis
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Sandra V. - Nous sommes sincèrement désolés que votre commande ne soit pas arrivée. Nous allons revenir vers vous par email afin de vous aider et remédier à cette situation. À très vite !
Cuando visitas cualquier sitio web, éste puede almacenar o recuperar información en tu navegador, a través de cookies o tecnologías similares. Esta información puede ser sobre ti, tus preferencias o tu dispositivo. La información puede ofrecerte una experiencia web más personalizada. Dado que respetamos las preferencias del usuario, puedes optar por no permitir ciertos tipos de cookies. Haz clic en los encabezados de las diferentes categorías para obtener más información y cambiar nuestra configuración predeterminada. Ten en cuenta que bloquear ciertos tipos de cookies puede afectar a tu experiencia en el sitio web y a los servicios que podemos ofrecerte.
Gestionar las preferencias de cookies
En virtud de la legislación vigente en materia de privacidad, tienes derecho a excluirte de: (a) la «venta» de tus datos personales a terceros, (b) el uso compartido de datos personales para publicidad basada en el comportamiento en contextos cruzados y (c) el tratamiento con fines de publicidad dirigida. Las cookies de este encabezado recopilan información para fines de análisis, experiencias personalizadas y publicidad dirigida (incluso en redes sociales). Puedes ejercer tu derecho de exclusión con respecto a los datos compartidos por estas cookies utilizando este interruptor. Si optas por la exclusión, no podremos ofrecerte anuncios personalizados utilizando los datos que estas cookies habrían recopilado. Para conocer otras formas de ejercer el derecho de exclusión, visita nuestra Aviso privacidad de la Política de privacidad de CA.
Funcional
Siempre activas
Estas cookies son necesarias para el funcionamiento del sitio web y no pueden desactivarse en nuestros sistemas. Pueden configurarse en función a tus acciones ante una solicitud de servicios, como establecer tus preferencias de privacidad, iniciar sesión o rellenar formularios. Las podemos configurar nosotros o terceros cuyos servicios hemos añadido a nuestras páginas. Al utilizar este sitio web, tus datos también pueden ser transferidos a países fuera del Espacio Económico Europeo sin un nivel adecuado de protección de datos. Es posible que no puedas ejercer tus derechos en relación con los datos y que las autoridades estatales tengan acceso a ellos. Puedes configurar tu navegador para que bloquee estas cookies o te avise de ellas, pero es posible que algunas secciones del sitio web no funcionen.
Estas cookies deben activarse para ver contenido de video en el sitio web. Active este interruptor para activar las cookies para que pueda ver videos en el sitio. Tenga en cuenta que si activa las cookies de video, acepta que la información sobre su visualización de video pueda compartirse con proveedores de cookies de terceros, incluidas empresas de análisis, publicidad y redes sociales. Si no desea compartir sus datos de visualización de video, no active las cookies de video.
Estas cookies nos permiten contar las visitas y las fuentes de tráfico para que podamos medir y mejorar el rendimiento de nuestro sitio web. Nos ayudan a saber qué páginas son las más y las menos populares, y a ver cómo los visitantes se mueven por la página. Si no permites el uso de estas cookies, no podremos controlar su rendimiento.
Tanto nosotros como nuestros socios publicitarios (incluye compañías de redes sociales) podemos instalar estas cookies a través de nuestro sitio. Pueden utilizarse para crear un perfil de tus intereses basado en la información de navegación que recopilan de ti cuando visitas un sitio web (incluye la identificación exclusiva de tu navegador y/o dispositivo de Internet) y mostrarte contenido o anuncios relevantes en nuestro sitio web y en otros sitios.
Por favor, acepta nuestras cookies para obtener la mejor experiencia de nuestro sitio web. Al hacer clic en "Aceptar cookies", estarás aceptando que las cookies se guarden en tu dispositivo con el fin de mejorar la navegación del sitio, analizar el uso del mismo y colaborar con nuestras actividades de marketing.
