I have had my hair EVERY color under the sun - from the whitest white locks to the darkest of blue black tresses, so I am in NO WAY unimpressed with great color! This - was NOT great color.... It was way, way, WAAAYYY darker than I had anticipated, and I had noted when choosing the color that I wanted it lighter, warmer, with tones of red (I'm naturally a dark auburn... brown in regular lighting, but flaming red when the sun hits it just right)... What I got was a flat, drab, lifeless, dark espresso brown. Hate it. Don't want it. Not gonna use it ever again! If you don't want to invest in a professional doing your color for you, but you don't know which box to get at the Big-Box store nearest you? - I highly suggest a well-known brand like F&ri@ (I don't want to give out their names & thus advertise another product - but you SHOULD be able to figure it out, if not, you probably shouldn't use this brand anyway - you have to be able to read... haha).
Thanks, but, NO Thanks! I won't be using E-Salon color EVER again.
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
. - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that i better customized to your desired results. So we have credited your account for one complimentary hair color order. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs.
PUBLICADO POR:
TERRY G.
25 de enero de 2017
first time user
PUBLICADO POR:
TERRY G.
25 de enero de 2017
I used your custom hair color today. I didn't think it did any better at covering up my grays then a store box did. you really need to give more conditioner/w kits. I do not want any more sent to me..... thank you/ TERRY GILBERT
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Terry - We’re sorry to hear that your hair color did not provide the gray coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide excellent gray coverage. So we have credited your account for one complimentary hair color order that you can personally retrieve any time. We hope to provide you with a color that can better suit your needs in the future.
PUBLICADO POR:
Brenna B.
7 de enero de 2017
Can't decide if I picked my exact natural shade or if it didn't do anything
PUBLICADO POR:
Brenna B.
7 de enero de 2017
On the positive side, my head isn't a funky color. I don't see a noticeable difference in my new color vs. what I started with, and it only did a so-so job on my grays. I have not only very thick individual hairs, I also have about 3X as much hair on my head as a normal person. Maybe I needed more product/more time to get better results. I'll probably try again.
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PUBLICADO POR:
alexa J.
Respuesta de nuestros expertos
Brenna -
We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for.
PUBLICADO POR:
Julia K.
31 de diciembre de 2016
Great color but not enough coverage
PUBLICADO POR:
Julia K.
31 de diciembre de 2016
This is my first time using esalon so I was nervous, especially with so many products in the box. But I read the instructions carefully and timed everything out exactly. I was exited to see the final product, which I was starting to love, except there was one huge problem, I had a bunch of random gray hairs still gray! I am in my mid 30s and was blessed with my first gray hair at 18 years old. So I dye my hair now to cover up the grays that appear in the front of my hair and part. I guess I was hoping for more gray coverage than what I received. I am super bummed. The reddish color is pretty but just not with some gray left in it.
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PUBLICADO POR:
alexa J.
Respuesta de nuestros expertos
Julia -
We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for.
PUBLICADO POR:
Jacky L.
31 de diciembre de 2016
Darker
PUBLICADO POR:
Jacky L.
31 de diciembre de 2016
This was darker than my usual colour and the roots seem to be coming through quicker.
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PUBLICADO POR:
alexa J.
Respuesta de nuestros expertos
Jacky -
We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience.
PUBLICADO POR:
Christy D.
19 de noviembre de 2016
Hair color.
PUBLICADO POR:
Christy D.
19 de noviembre de 2016
The color is darker than expected
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PUBLICADO POR:
Rachael P.
Respuesta de nuestros expertos
Christy - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation.
PUBLICADO POR:
Linda H.
16 de noviembre de 2016
Custom Hair Color
PUBLICADO POR:
Linda H.
16 de noviembre de 2016
The color was perfect the first few days. I waited 48 hours to wash my hair. After I washed it, I ended up with the red/gold crown and very light blonde lengths I was trying to get rid of with the medium blonde color.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Linda - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Terry S.
10 de noviembre de 2016
Great experience, faded quickly
PUBLICADO POR:
Terry S.
10 de noviembre de 2016
I loved the packaging in the box, and it was easy for me to apply myself. I would have liked a bolder red, like a "little mermaid" red. It faded out quicker than the 8 weeks and is now a copper color. It doesn't look bad at all, but I'm still waiting on my hair color to be shipped. Overall, it's worth the money.
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PUBLICADO POR:
Alexia A.
Respuesta de nuestros expertos
Terry - We’re sorry that your hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results.
PUBLICADO POR:
Vicky B.
3 de noviembre de 2016
Please stop sending me medium brown color
PUBLICADO POR:
Vicky B.
3 de noviembre de 2016
Hi there thank you for trying to help.i don't like the turn out of my color.i want lighter color but it getting darker which shows the strong aura of my face.i really want to get a color I likes much?
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Vicky - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs.
PUBLICADO POR:
Heidi S.
29 de septiembre de 2016
First time great-last time not so great
PUBLICADO POR:
Heidi S.
29 de septiembre de 2016
The first time I used your product, my hair looked really good and healthy. This last purchased my hair seemed very dry afterwards I left it on for the correct amount of time so I am not sure what happened.
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Heidi - We are sorry to hear your results felt dry. We would recommend that when performing the Rinse Through Your Ends step in your Personalized Instructions, massage the leftover mixture into your hair until it feels creamy before you add water and rinse. We hope this information is helpful!
PUBLICADO POR:
Vickie P.
23 de septiembre de 2016
Too too light
PUBLICADO POR:
Vickie P.
23 de septiembre de 2016
Needed highlights but these were headlights!
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PUBLICADO POR:
Alexia A.
Respuesta de nuestros expertos
Vickie - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and current order, as you requested. Again, we apologize that you were dissatisfied with your experience.
PUBLICADO POR:
Jennifer C.
21 de septiembre de 2016
Too many grays
PUBLICADO POR:
Jennifer C.
21 de septiembre de 2016
After surviving cancer, my hair changed to a bunch of gray. Not even your product will keep the grays at bay for an ample amount of time. I prefer not to put so many chemicals in or on my body now especially if the gray is going to come right back anyway. I will have to love where my hair is now.
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PUBLICADO POR:
Alexia A.
Respuesta de nuestros expertos
Jennifer - We’re sorry that your hair color did not provide the coverage you expected. After surviving cancer, we completely understand not wanting to put more chemicals on your body. Again, we are sorry that you were unhappy with your color results.
PUBLICADO POR:
Yumi R.
16 de septiembre de 2016
Slightly disappointed
PUBLICADO POR:
Yumi R.
16 de septiembre de 2016
I have noticed that my hair color seems to wash out pretty easy. It's only been two weeks and I already need to color my hair. Not because of growth( my hair grows slowly) but because of fading.
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PUBLICADO POR:
Alexia A.
Respuesta de nuestros expertos
Yumi - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs.
PUBLICADO POR:
Marilyn B.
16 de septiembre de 2016
After 3 years, I give up on eSalon.
PUBLICADO POR:
Marilyn B.
16 de septiembre de 2016
I have tried for 3 years to get eSalon to tone down the hair color so that my hair doesn't look red when I dye it. My hair has never been red, or even slightly reddish. Every single order has been followed up with a note to them that the dye turns my hair red. I give up! I don't have this problem at all when I buy Medium Ash Blonde from the drug store. I really wanted to make this work, or I wouldn't have tried for so long.
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PUBLICADO POR:
Alexia A.
Respuesta de nuestros expertos
Marilyn - We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience.
PUBLICADO POR:
Mandy H.
26 de agosto de 2016
Not happy
PUBLICADO POR:
Mandy H.
26 de agosto de 2016
I was so excited when I signed up with esalon as I color my hair regularly. I ordered this over a month ago and just recently used it. The root color didn't match the end color making it very noticeable. Rinsing the color out took a lot of time. Think I'll stick to my box of color from the store.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Mandy- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for.
PUBLICADO POR:
Char
22 de agosto de 2016
Product ok color NOT
PUBLICADO POR:
Char
22 de agosto de 2016
Experience was ok but shade was DARK not Medium as requested. Definitely needed the stain remover pad which didn't work well -rubbed hard didn't even remove all as color very dark. I've colored for over 40yrs & never had trouble with removing color before. Thanks for your services. Color Save Shampoo was great.
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PUBLICADO POR:
Erica C.
Respuesta de nuestros expertos
Char - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results.
PUBLICADO POR:
Marilyn A.
19 de agosto de 2016
Too dark.
PUBLICADO POR:
Marilyn A.
19 de agosto de 2016
I keep trying to get the color lighter. My hair is actually lighter than the formula they send.
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PUBLICADO POR:
Erica C.
Respuesta de nuestros expertos
Marilyn - Thank you for leaving us feedback on your order. We apologize you were unhappy with your color being darker than expected. Upon reviewing your account, I was able to see that we reformulated your color to go lighter. If you should need any more changes made to your color, your colorist would be more than happy to make those changes!
PUBLICADO POR:
Liz K.
29 de julio de 2016
made hair brittle
PUBLICADO POR:
Liz K.
29 de julio de 2016
First off I have always dyed very light blonde and actually went darker than usual when i started using esalon. It made my hair very brittle and very susceptible to heat. I have used a straightener in the pass with the protective heat spray as to not damage my hair. Since I started to use ESalon i have had to cut my hair several times as it has burnt my hair n(I have not changed the heat setting) I actually tried to lower the heating but with the same results. my hair is fried, I do not understand this so i am taking a break from this color to repair my hair.
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PUBLICADO POR:
Alexia A.
Respuesta de nuestros expertos
Liz K. - We sincerely apologize the color not only came up too dark, but that you feel that our product damaged your hair. Since your eSalon experience has been unsatisfactory, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your results.
PUBLICADO POR:
Terri F.
20 de junio de 2016
Didn't stay
PUBLICADO POR:
Terri F.
20 de junio de 2016
The color washed away in 9 days and I used shampoo and conditioner , color boost. All from e.salon.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Terri- We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs.
PUBLICADO POR:
Karen L.
6 de junio de 2016
I asked for a plum and got even more red
PUBLICADO POR:
Karen L.
6 de junio de 2016
I asked for my hair color to be adjusted to a more purple/plum hue instead of a red/burgandy. My first hair color was perfect to my natural color. I couldn't have been happier, if that was what I was looking for! When I received my color the 2nd time and saw the changes from the original, there was more red (by the percentages) I even called esalon to inquire about what the color numbers meant and the percentages. I explained that I wanted a more purple tone than red. The person I spoke with reassured me that red and blue make purple and it would come out like a plum/eggplant color instead of red (altho the color diagram did not reflect that). Needless to say my hair is now light brownish red than a deep burgandy or plum. Will see what the 3rd time brings.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Karen- We’re sorry that you were not 100% satisfied with your color results. Since the color did not turn out as you expected, we we see that your colorist has already adjusted your order based on your feedback. Again, we apologize that you were not totally satisfied with your experience.
PUBLICADO POR:
Nichole G.
23 de mayo de 2016
Fried
PUBLICADO POR:
Nichole G.
23 de mayo de 2016
Absolutely fried my hair. Feels like straw no matter how much I condition it. I followed the instructions to a t and I'm afraid I'm going to have to shell out more money to chop off the damage.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Nichole- We’re sorry that you were disappointed by the results of your color application and your hair felt damaged. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience.
PUBLICADO POR:
Kristin D.
12 de mayo de 2016
My hair is still red
PUBLICADO POR:
Kristin D.
12 de mayo de 2016
My roots are brown like I wanted but the rest of my hair is still red. So I still look like I need my roots done!
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Kristin - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Catherine L.
9 de mayo de 2016
BAD REACTION
PUBLICADO POR:
Catherine L.
9 de mayo de 2016
Of course the pretty package comes, directions on top and I was eager to start. I NEVER had a reaction to the color at my high end salon before but as I put the first solution on my roots, my hair started to BURN like FIRE!! I didn't want to waste the $...but my scalp was burning red and after only 6 minutes a root application I had to rinse it out..... not only did the coloring product come out but so did A TON OF MY HAIR! My scalp was still burning 6 hours later lying in bed and today as it sits in a ponytail. MY SCALP STILL BURNS!!!
I would tell anyone to stay away from this product, the amount of ammonia was far above and beyond anything I've ever encountered before!!!
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Catherine- We’re truly sorry to hear that you experienced a reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced a reaction, we have refunded you for this color and reached out to you with more details.
PUBLICADO POR:
Lily L.
5 de mayo de 2016
Not the right colour and hasn't covered grey
PUBLICADO POR:
Lily L.
5 de mayo de 2016
I asked for an ash light grey - what I get was quite a reddish-brown. I quite like the colour, but I wanted it as natural as possible- and my natural colour is not at all red.
The grey hasn't taken the colour either - at all.
What I do really like is the shampoo and conditioner!
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Lily- We apologize that your most recent order did not turn out as you expected.We see that you have already discussed our colour concerns with your colourist. Your colourist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colourist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a colour that will better suit your needs.
PUBLICADO POR:
Esther Edith S.
4 de mayo de 2016
I do not like the final color.
PUBLICADO POR:
Esther Edith S.
4 de mayo de 2016
The color final in my hair its so dar, look black, the color in the sistema look diferent.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Esther - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs.
PUBLICADO POR:
Kristin S.
30 de abril de 2016
Not so sure...
PUBLICADO POR:
Kristin S.
30 de abril de 2016
Over time, this hair color has both bleached my hair & dried it out terribly. It feels like the diameter of the hair follicles are also wearing away... Need something less harsh & more color-depositing, not bleaching!
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Kristin - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and added a credit to your account in the amount of your most recent purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Melissa K.
25 de abril de 2016
there was no purple
PUBLICADO POR:
Melissa K.
25 de abril de 2016
I wanted a color that was dark as my nature color is dark, but I was wanting to picking up the purple/ violet as I had lighten my hair so right now when I went back to my darker color would be the perfect time to do that. it did not do that it just went dark
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Melissa - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for.
PUBLICADO POR:
sarah N.
4 de abril de 2016
I liked it before it faded
PUBLICADO POR:
sarah N.
4 de abril de 2016
Started to fade really quick and I only wash my hair once to twice a week with color treated shampoo and conditioner. I didn't think permanent would wash out like this did.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sarah - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs.
PUBLICADO POR:
Kathy J.
29 de marzo de 2016
No one noticed!
PUBLICADO POR:
Kathy J.
29 de marzo de 2016
This color was so close to my natural color, no one noticed either time when I colored my hair! I need to figure out how to change the color online, maybe have more pearl added?
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PUBLICADO POR:
Lily A.
Respuesta de nuestros expertos
Kathy - We appreciate your review. We see that your colorist reviewed your comments and adjusted your custom formulation to a slightly lighter shade with increased pearl tones, as you requested. We hope to hear your feedback on this reformulation soon.
PUBLICADO POR:
Suneera S.
24 de marzo de 2016
resistant greys
PUBLICADO POR:
Suneera S.
24 de marzo de 2016
I have been using e salon hair color for a while now , but my greys have become resistant to color and the color wears off in couple days or doesn't cover to start with .please help .
Thanks
Suneera
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Suneera - We’re sorry to hear that you have been unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the gray coverage you are looking for.
PUBLICADO POR:
Lynda M.
24 de marzo de 2016
Nice colour but applying two bottles was a faff
PUBLICADO POR:
Lynda M.
24 de marzo de 2016
I applied this colour on my own but not being a hairdresser and having quite long hair I found it difficult to keep roots separate from lengths of hair. When I applied the second bottle I applied it all over the hair to ensure I had covered all the hair from roots to tips so that I didn't get a patchy result as I couldn't see very well the back of my head. It was a bit of a faff for me and I would prefer a one bottle application. The colour was lovely and the results were shiny and covered the little bit of grey that I have. A little on the dry side so a richer conditioner would be better for my hair. I do want to go gradually go a bit lighter for the summer so won't be getting this colour again.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Lydia - We apologize that your eSalon coloring experience was a bit difficult for you. When we prepare your order, our colorists want to make sure that you have enough color for a complete application based on your personal hair details. We hope to provide your next color application, and can work with you to adjust the formulation so it’s just right.
PUBLICADO POR:
Victoria R.
23 de marzo de 2016
Color didnt take.
PUBLICADO POR:
Victoria R.
23 de marzo de 2016
All the work (long process) and now I'm back to buying box dyes from grocery store!
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PUBLICADO POR:
Lily A.
Respuesta de nuestros expertos
Victoria - We apologize that you were disappointed by the results of your color application. Since you expressed that you were unhappy, a member of our Color + Care Team reached out to offer a complimentary reformulation to better suit your needs. When you indicated that you did not want a reformulation, we processed the refund you requested instead. Again, we apologize that you were dissatisfied with your experience.
PUBLICADO POR:
Em B
16 de marzo de 2016
Not quite dark enough
PUBLICADO POR:
Em B
16 de marzo de 2016
Hoping my feedback helps with my next delivery and the results are closer to what I want
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PUBLICADO POR:
Lily A.
Respuesta de nuestros expertos
Em - We're sorry to hear that your color came out lighter than you expected. We have received your request for a darker brown with deep red undertones. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation.
PUBLICADO POR:
Petra J.
30 de mayo de 2026
Sehr gute Farbe
PUBLICADO POR:
Petra J.
30 de mayo de 2026
Habe jetzt mein Set benutzen können. Musste noch 4 Wochen abwarten, da meine letzte Ansatzfärbung erst 4 Wochen alt war. War am Anfang etwas skeptisch, da mein Ansatz Lichtblond gefärbt wird und beim Friseur immer etwas lila wurde. Bei dieser Farbe kam kein lila. Hatte schon Bedenken, dass der Ansatz nicht blond wird und ich eventuell zu viel Farbe in mein restliches Haar bringe. Bei meiner Kurzfrisur ist das Teilen in 4 Partien gar nicht möglich. Es hat mit Unterstützung durch meinen Mann sehr gut geklappt. Er ist einwandfrei. Auch die beigelegten Produkte sind sehr gut.
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PUBLICADO POR:
Catherine O.
28 de mayo de 2026
A bit challenging for a first timer
PUBLICADO POR:
Catherine O.
28 de mayo de 2026
The application stage was okay but I found the rinsing off process really challenging. The colour was very thick and gloopy and it got everywhere. The colour at my roots is perfect, but my lengths seemed to have grabbed the colour. They are a couple of shades darker. I followed the timings perfectly.
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PUBLICADO POR:
Aminata C.
28 de mayo de 2026
Très bien
PUBLICADO POR:
Aminata C.
28 de mayo de 2026
Le colorant est très bien, n’assèche pas le cuir chevelu et colore très bien. En ce qui me concerne, c’est une belle couleur mais j’aurai voulu qu’elle soit un peu plus clair.
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PUBLICADO POR:
Wendy K.
23 de mayo de 2026
NAILED IT!! TWICE!!
PUBLICADO POR:
Wendy K.
23 de mayo de 2026
I'm a natural redhead - well I used to be before the gray started. At any rate, it's not a typical red, but more of a copper/gold and it's been nearly impossible the last few years to find a stylist to get it right (my previous stylist retired). I tried an older formula (Wella) and it didn't color the gray well. I had tried eSalon once previously during Covid I think - decided to go back and see if they could fix this mess (another stylist left me with damage and hot roots). Mindy, my colorist, sent me my customized kit and NAILED IT! Absolutely PERFECT! Thank you so much! Highly recommend. UPDATED: Needed to change my color as it seemed my hair was grabbing color a little weird, so gave Mindy new photos. More strawberry blonde this time. NAILED IT AGAIN!
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PUBLICADO POR:
Rosemary W.
15 de mayo de 2026
Great job
PUBLICADO POR:
Rosemary W.
15 de mayo de 2026
The packing, contents and instructions were amazing.
I like the colour , but I would like more depth so I would like to go up a shade for the next time.
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PUBLICADO POR:
Sue D.
9 de mayo de 2026
Amazing! Better than the Salon!
PUBLICADO POR:
Sue D.
9 de mayo de 2026
I colored at home during Covid and cringe at the pictures from that time. It wasn't good. So, of course, after Covid i went back to the salon. I loved the colorist and the result, alas, then she left the salon. I was assigned a new colorist who made my hair look like the old "frost and tip" color. It was ridiculous. I paid $250 before tip. I tried so many colorists and it was never to my liking. So I researched and researched and found that eSalon it absolutely at the forefront of home haircoloring. I figured I'd give it a go. Boy am I glad I did. I sent pictures and told them what I wanted the end result to be and my hair came out absolutely stunning. I am so pleased. I have not used the mask yet, but I will in about a week. I loved the packaging of the set, the easy directions and the lack of ammonia smell. It was easy to apply. I used the timer included and all of the gloves. Three sets of gloves are needed and they only give you two. Also, I didn't think about adding hot water to the left over dye to massage through your hair after the color is processed. It was quite a shock with the ice cold water over my head in the shower. Lesson learned. Also, be careful when rinsing in the shower because my tile floor became very slippery. Follow the directions, learn from my mistakes and enjoy finding that you don't need to spend $300 on color anymore!
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PUBLICADO POR:
Amanda H.
29 de abril de 2026
LOVE
PUBLICADO POR:
Amanda H.
29 de abril de 2026
The color was perfect, application wasn't complicated. I did have a bottle of color explode all over the room. I would have loved a heads up. DO NOT put the little cap back on the bottles between your test strand and full application. The chemicals cause the bottle to swell and if that cap is on, you will be scraping color off your ceiling with a spatula. Other than that, experience was great.
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PUBLICADO POR:
Amy W.
24 de abril de 2026
Darker than I expected
PUBLICADO POR:
Amy W.
24 de abril de 2026
The color was darker than I expected but it turned out great. Just took a little getting used to. The process was relatively easy. I was able to complete myself.
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PUBLICADO POR:
Shelley R.
23 de abril de 2026
First time colouring with e salon
PUBLICADO POR:
Shelley R.
23 de abril de 2026
The kit and instructions where laid out well and very easy to follow, however the colour was darker than I thought and also a little flat, the toner and highlights would have benefited, also my ends have been breaking, I assume down to the ammonia
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PUBLICADO POR:
Kris R.
23 de abril de 2026
Grey
PUBLICADO POR:
Kris R.
23 de abril de 2026
I do like this product, but I make such a mess that I find it difficult to color the back of my hair, so I am back at the salon again. I will probably use it again, but I think it just takes practise.
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PUBLICADO POR:
Cornelia G.
21 de abril de 2026
Schöne Farbe
PUBLICADO POR:
Cornelia G.
21 de abril de 2026
Die Mischung für die Haarfarbe war leicht zu mischen. Jedoch ist die Anleitung etwas dürftig. Es könnten mehr Fotoanleitungen sein.
Die Menge der Farbe war sehr viel.
Das Resultat war letztendlich sehr schön.
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PUBLICADO POR:
Jamie B.
15 de marzo de 2026
Product great, amount not so much
PUBLICADO POR:
Jamie B.
15 de marzo de 2026
The product is great but I have super think and long hair so I ran out of the ends bottle before I had my hair completely covered and had to use the roots color to try and finish making it a little off.
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PUBLICADO POR:
Holly L.
31 de enero de 2026
Love my personal red copper colour mix!!
PUBLICADO POR:
Holly L.
31 de enero de 2026
I absolutely love my most recent colour. The colour mix I usually get is red copper, and my natural colour is a medium to dark brown hair. I had about two tweaks to the colour in the beginning of my colour journey with eSalon, but eventually found my colour and have continued to repurchase it because it's my signature colour now and I absolutely love it. 🥰
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PUBLICADO POR:
Diane J.
29 de enero de 2026
Great Product
PUBLICADO POR:
Diane J.
29 de enero de 2026
Love the color and the content. It might be interesting to ask if you need the "extras", gloves, etc. in each order. I have too many glove and stain guard & remover. I'd be glad to not receive them until I need them.
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PUBLICADO POR:
Roberta L D.
15 de enero de 2026
Bottle leaked
PUBLICADO POR:
Roberta L D.
15 de enero de 2026
When I received my product the bottle was not sealed correctly and most of the all over leaked out. I need a new hair color kit sent out for free. I am so disappointed.
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PUBLICADO POR:
Wanda Z.
3 de enero de 2026
Auburn color stay
PUBLICADO POR:
Wanda Z.
3 de enero de 2026
When I saw this color powder for my hair( medium auburn) there is no auburn it’s only brown. I’m very unhappy with this product It’s Brown but says auburn.
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PUBLICADO POR:
Siobhan C.
14 de diciembre de 2025
The best! Been a fan since 2014, but here's what could be better
PUBLICADO POR:
Siobhan C.
14 de diciembre de 2025
As a customer for over 10 years, it almost goes without saying that I love this product. The color itself is great and long-lasting. I get compliments all the time... mostly at my hair salon! The customizing of the color is a great process with outstanding results. Here's where stuff gets maddening. Several years back, someone (I assume a bald man) changed the packaging and I have been scratching my head ever since. Least offensive; though still bad; was the overall design (colors, graphics) going from punchy to pale, boring, unimpactful pink and purple. Yawn. The real problem is that the bottles and their caps/lips/openings are simply stupid. If one were instructed to pour the contents from bottle 1 into bottle 2, then one might assume that the opening on bottle 2 would be larger to accommodate that operation. Nope! You are pouring from a large opening into a smaller opening. The nozzle on the applicator bottle is also woefully small. Finally the shampoo and conditioner packets, if you can get them open at all, provide a hole the size of a pinhead through which to squeeze the product. As good as the products themselves are, it is clear that the people making packaging decisions have never used any of them. I would love to have a meeting with the team responsible for this because the bad choices are just silly and easily correctable.
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PUBLICADO POR:
Virginia F.
15 de noviembre de 2025
Easy affordable
PUBLICADO POR:
Virginia F.
15 de noviembre de 2025
I did really like the color, but not so much my husband, so I have not done any touch ups or any of it. Actually i bought another kit at drugstore to go back to my brown hair
Can I send back the 2 packages that u sent me? They r not opened, I just hate to see that go to waste?
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PUBLICADO POR:
Kelly W.
5 de noviembre de 2025
Love it!
PUBLICADO POR:
Kelly W.
5 de noviembre de 2025
I’ve been using eSalon for YEARS now, occasionally altering the color just a bit depending on the season! My only gripe is that as my hair has gotten longer, one kit is not quite enough for a root to end application. Can we get an extra large amount? That would be great! Thanks!
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PUBLICADO POR:
Victoria J.
3 de noviembre de 2025
Not very vibrant
PUBLICADO POR:
Victoria J.
3 de noviembre de 2025
The product is good it evened and covered the grey's but it wasn't the lovely copper I thought I'd ordered and was definitely less vibrant which is a shame as if it had been more copper it would have been perfect
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PUBLICADO POR:
Alison G.
22 de octubre de 2025
Too dark
PUBLICADO POR:
Alison G.
22 de octubre de 2025
I followed the instructions to the letter ensuring that I used it as a root touch up rather than all over but it came out so dark. Also I asked for ash and it’s very red. Guess there’s no substitute for a stylist who can physically see your hair. Currently using specialist shampoo in an attempt to lighten it.
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PUBLICADO POR:
Betty N.
18 de septiembre de 2025
BNo Shampoo andConditioner, Classic
PUBLICADO POR:
Betty N.
18 de septiembre de 2025
Always the same, do not ever use any other shampoo or conditioner. However the dispenser lid came broken, and I have lost about 1/2 bottle of shampoo. It runs out, and makes a mess on floor of shower and is slippery. I, instead use the classic shampoo single use that comes in the custom color set. if you could just replace the dispenser rocker top, it would sure be helpful. As with many others, after I dye my hair and shampoo it, it comes out shiney silky and golden. Do not want to pay so much for a broken shampoo dispenser lid.
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PUBLICADO POR:
Elizabeth L.
16 de septiembre de 2025
3rd adjustment is IT!
PUBLICADO POR:
Elizabeth L.
16 de septiembre de 2025
I’d been showing silvery roots for a couple of years and finally sought help with E Salon who had been highly recommended. I wanted to get back to my dark brown original color, but was advised by ES counselor thru email to go in steps.. So, this third order has been the darkest and Bingo!,…, I was there! But…, I had just started using shampoo, conditioner & serum, from Life Vantage for fuller hair, 3 weeks prior. KTwo days after coloring my hair and being so excited for the dark brown, I washed my hair & conditioned, which washed 40% of the color out! That had not been the case after the last color treatment, using my previous shampoo and conditioner. Maybe I needed it to let color sit for more days or maybe it’s the ingredients in the Hair thickening shampoo & conditioner recipe. I like both products, but if it’s at the expense of taking my desired hair color out, I prefer to refrain from the thickening shampoo & conditioner! I appreciate the support & quality of E Salon color.
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PUBLICADO POR:
Melodie G.
10 de septiembre de 2025
Coverage was different
PUBLICADO POR:
Melodie G.
10 de septiembre de 2025
I was amazed with my very first application. My color was perfect, and it covered my gray completely.
My second application was not as good. All instructions were followed to a tee. I noticed that my gray was still showing, I must admit that I didn't color my hair right after receiving my new kit. I was away, and applied it 2 weeks after receiving it. I love the color, but the coverage just didn't cut it this time.
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PUBLICADO POR:
Muriel B.
6 de septiembre de 2025
jolie couleur, à voir dans la durée
PUBLICADO POR:
Muriel B.
6 de septiembre de 2025
Contente de ma première couleur mais un peu trop foncée à mon goût. Pour la seconde j'ai fait un peu éclaircir la teinte. Après 1 mois j'ai obtenu avec la patine un joli blond vénitien qui était l'effet recherché. Les cheveux blancs reviennent vite sur les tempes mais sinon bonne couverture. J'ai apprécié le coffret et les conseils personnalisés, moins les délais de livraison (au moins 1 semaine depuis la Grande Bretagne).
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PUBLICADO POR:
Barb D.
14 de agosto de 2025
custom color
PUBLICADO POR:
Barb D.
14 de agosto de 2025
Trying to cover varied gray/whites to favorite shade of childhood as my dad was a ruddy redhead and mom was brunette. As older child, I had light brown w. auburn highlights..... my brother got the red hair!
You are closed here@ 5pm E while ordering @ library.
All I want is the flex plan with all over color, NOT just roots! Please adjust formula accordingly as on reduced income from $32K alimony loss and job hunt @ 66.
Thanks
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PUBLICADO POR:
Katy M.
31 de julio de 2025
The color was great, but...
PUBLICADO POR:
Katy M.
31 de julio de 2025
I love the color! It's perfect. However, there are still greys that didnt color completely. So im afraid ill have to go buy some dye and I wont be able to match this color, which I love, but Im thinking I may just have to re-dye it. I dont want to re-dye it i truly love this color!!
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PUBLICADO POR:
Rebecca S.
29 de julio de 2025
Amazing colour
PUBLICADO POR:
Rebecca S.
29 de julio de 2025
Amazing colour, easy to use. Great step by step guide. The only downside for me and I am being PICKY is the colours are just not quite bright enough for me but still love it!
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PUBLICADO POR:
Mathilde
28 de julio de 2025
Super
PUBLICADO POR:
Mathilde
28 de julio de 2025
La commande est arrivée très vite. Le mode d’emploi est très bien expliqué. La couleur correspond très bien ce que je voulais et elle couvre bien mes cheveux blancs.
Par contre l’odeur des produits est très très forte, je recommande de faire l’application dans une pièce bien aérée.
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