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12 Client Reviews |
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love. amazing.by my doing(not e salon), the first time around wasn't the exact result I hoped for... however it was handled Right Away, free of charge, and even with the Goodbye Orange hair neutralizer product..wich is AMAZING as well. Very pleased with the customer service and all of the products(the shampoo and conditioner is amazing as well!) Thank You!! 4 of 5 people found this review helpful. Did you? |
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I have brassy undertones - this is a winner!Really great product. I had heard of purple shampoo, but this blue shampoo for my orange, brassy undertones, worked so well. 18 of 21 people found this review helpful. Did you? |
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Works!Works great and as always your products feel good for my hair. 11 of 12 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - We’re pleased to hear that you’re enjoying the Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Amazing!I love this shampoo! It made my brassy dark blonde highlights nice light & bright. Works great. So easy to use. Left it in for about 15 mins! So glad I got it. I highly recommend SPGONW 8 of 9 people found this review helpful. Did you? |
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Response From Our ExpertsAngelina - We’re pleased to hear that you’re enjoying the Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Dirty Blue/GreenI used this one time to get the orange red tones out of my color. Read instructions, kept on for the 3 minutes with a timer. I now have dirty blue green streaks all thru my hair. Can't wait for my perfect color kit to arrive and cover this mess up. Can't figure what I could have done wrong as I followed the instructions and eSalon instructions are always so easy. 23 of 26 people found this review helpful. Did you? |
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Response From Our ExpertsGwyn - We're truly sorry that the Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Beautician Didn't knowThe lady who trimmed my long hair didn't even realise it was colored. God Job to You 6 of 9 people found this review helpful. Did you? |
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Goodbye Orange Hello GreenEek! Scary results. 6 of 7 people found this review helpful. Did you? |
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Response From Our ExpertsJainne - We’re truly sorry that our Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Stay awayTurned most of my hair green 14 of 14 people found this review helpful. Did you? |
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Response From Our ExpertsPatty - We're truly sorry that our Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Oh no!My hair turned green! Took three washes- one with Dawn— and two rinses with Tint Rinse to mask only most of the green! 9 of 9 people found this review helpful. Did you? |
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Response From Our ExpertsHello Claire - We're truly sorry that our Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Turned my light brown hair bright greenI left the shampoo on my hair for about 2 minutes or less before rinsing. My hair was not just slightly green but really green. I shampooed my hair with a regular shampoo twice. Still green. It took a third shampoo with Head and Shoulders to remove the green, Then, of course, it took most of the color out of my hair. I can't find how to return the product on the web page. 7 of 7 people found this review helpful. Did you? |
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Response From Our ExpertsJoan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned my hair blueWould not recommend. 7 of 7 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - We're truly sorry that our Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Turned my highlights greenish blueI wouldn’t use this if you have any blonde highlights unless you mix a drop in with your regular shampoo. My hair now looks like I swam in chlorine for three months straight and has green highlights. Ick. 7 of 7 people found this review helpful. Did you? |
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Response From Our ExpertsJess - We're truly sorry that our Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |